Placing the human equation at the heart of every equation.
We are not consultants but award winning practitioners who have been where you are and can help solve your toughest challenges.
CHORUS TREE DNA
Not your run of the mill consulting.
On the surface we are customer and employee experience experts.
A bit deeper we are critical yet creative thinkers, futurists that will help you leapfrog past the competition.
At our core we are passionate about people, connections, the human condition. Making people's lives better informs how we look at both customer and employee experience.
THE ROOT OF THE ISSUE
Great Customer and Employee Experiences (CX & EX) run deep
Above the surface consulting
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Customer Service Operations (contact centres and retail)
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Interactive Voice Response (IVR) flow design
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Web Self-Service design and effectiveness
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Front Line Soft Skill Training
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Omni-Channel proficiency
WE WORK WITH THE BEST
We love to work with like minded people and organizations to put customers and employees first
HUMBLED BY WHAT PEOPLE HAVE TO SAY
Testimonials and other kind words about our work and team.
Blogs and articles about Customer Experience, Employee Experience, Leadership and More
SPARKING
THOUGHT
Contact us to talk about your Customer or Employee Experience needs. We love to geek out about this stuff!