On the surface.
Customer AND employee experience experts.
There are many consulting partners you can choose who are strong in Customer Experience or Employee Experience. What sets Chorus Tree apart is our deep understanding of both of these areas and our intimate knowledge of their interdependencies. Each engagement is looked at from the tactical or above the ground solution as well as the root cause strategic shifts necessary to drive real sustainable results. This encompasses both the customer and employee experience and our track record demonstrates the profound impact of combining the two.
WHAT MAKES CHORUS TREE
Our DNA explained
A bit deeper.
Critical yet creative thinkers, futurists that will help you leapfrog past the competition.
In an age where overall customer satisfaction has consistently decreased each year across all industries, best practices aren't able to meet the ongoing evolution of customer expectations. We go beyond best practices and often challenge some that are consistently underwhelming customers. Chorus Tree founder, Neal Dlin, is considered a thought leader, speaker, disruptor and visionary. Our approach is outcome based and our solutions are typically a tailored hybrid of best and next practices that will help your organization measurably stand out amongst your competitors.
At our core.
Passionate about people, connections, the human condition. Making people's lives better informs how we approach everything.
We believe at our core, that life is about making the world a better place than the one we inherited. It's what drives the decisions we make outside and inside our work. It guides the type of projects/partners we like to work with and how we approach the employee and customer journeys.
Chorus Tree's T.R.A.I.T. philosophy (Trust. Respect, Authenticity, Inspiration and Transparency) is woven throughout both how we work with our partners and the solutions we create to help you reach your goals.
WHEN YOU LOVE WHAT YOU DO
Can you really call it work? Hover over each box below to see a few examples of our work.